I just want to pass on my personal appreciation and thanks to all the auto service staff at Lafreniere. To say their work and their professionalism they extend is impressive would be an understatement. I have only started bringing my vehicle for servicing at Lafreniere over the last few months but I am at the point in which I will go no where else. The honesty and indisputable care for the customer displayed at the service department is nothing less than remarkable and to be quite honest refreshing. There have even been times where I needed last minute maintenance done to my vehicle and I have just shown up and instead of being turned away and being told to make an appointment they have taken my vehicle straight in and gotten to job done right away. Being in the military I have gone to alot of dealerships and maintenance shops all over Canada (including maintenance shops here in the local area) to have work done on my past vehicles and I can assure you and anyone else who reads this email that by far Lafreniere is the best service department I have ever experienced.
If you want excellent prices, first-rate work, honesty and sincerity, Lafreniere is the place to go. Alot of the places I have gone to seem to pride themselves on what they call customer satisfaction but alot of the times they are just hollow words in trying and get your business. At your service department it is a family, team orientated section that prides itself on the very fact of reliable work and looking after the customer and for that I thank you. One last point could you also pass on my thank you to Kody, one of your mechanic’s who is a professional to the fullest degree and is one of the reason’s your service department is great.
Peter Sheppard